Terms and Conditions / Site Rules

We do not offer refunds however we will try our best to help you sell your ticket if you can not come, or it can be carried over for a following years event!

We will not issue any ticket refunds as the event is run as a non for profit event and everything is created because of ticket sales and refunds would cause us to become out of pocket aswell as a few logistics issues.

Please be aware of this when you purchase your ticket (s).

You are welcome to offer unloved tickets for sale via any means etc, if they are sold you will need to contact us to change the guests information otherwise it will be problematic at the gate.

We reserve the right of refusal of entry into the event if we feel your presence will be counter productive to the event

If anyone is reported to the staff over anger, thefts or drugs we will ask that person to leave and no refund will be made

We always protect our guests as thats our first priority

Dogs are allowed at this venue on a lead at all times, bring dog poo bags and clear up any dog mess

Please bring a bin bag to take your rubbish away with you!

The information above is to ensure you are fully aware as we desire no hassles what so ever at the entrance gates when you arrive.

IMPORTANT!!

ACCESS TO THE VENUE IS FROM FRIDAY 11AM

EVERYONE MUST OFFSITE BY 11AM MONDAY NO EXCEPTIONS!!!

No excessive noise should be made between 22.00 and 08.00 as we are in a residential area!

THERE ARE NO OPEN FIRES ALLOWED

COOKING CAN BE DONE BY GAS / ANY BBQ`S MUST BE OFF THE GROUND

Children must be accompanied by an adult over the weekend

NO ADMITTANCE TO THE VENUE AFTER 10PM

ALL Day ticket holders MUST be offsite by 12 MIDNIGHT

IMPORTANT: The Gate will remain locked from 23.00 until 08.00 Daily

No ticket refunds, you can re sell them where ever you wish

Vehicles

The speed limit on the site is 5 MPH.
The main car park is adjacent to the Main building and should be used at all times.
Vehicles should not be driven on the grass areas to the front and sides of the Main building, to avoid damage to the various buried pipes and services.
Motor Vehicles should not go beyond the turning area behind the Chapel and compound in the Wood, unless necessary for loading and unloading of equipment.
No motor vehicles are allowed to park on individual sites.

Environmental Issues

PLEASE BRING:

A BIN BAG AND TAKE YOUR RUBBISH HOME WITH YOU PLEASE! IF YOU DO NOT BRING A BIN BAG THEN WE CAN PROVIDE THEM FOR YOU!

A FOLDING / CAMPING SEAT

Facilities

General Building Rules

No smoking is allowed in any of the buildings on the site.
All buildings are to be left clean, tidy and secure after use.
Any damage or breakages to any of the buildings or their contents must be reported and will be chargeable.
Fire extinguishers must not be moved from designated positions, unless for use in an emergency.
No naked flames or stoves are to be used within buildings.

Terms & Conditions

singingsticks.co.uk Tickets / Wristbands purchased from the websites are subject to the terms and conditions outlined below.

EVENT / FESTIVAL TICKETS TERMS & CONDITIONS
SINGING STICKS, (‘the Festival’), is brought to you by SINGING STICKS Event (‘the Promoter’), and tickets are sold subject to the following conditions:

– Tickets for the Events / Festival are only available from accredited ticket outlets

– Holders of tickets bought from any other outlets will be refused entry to the Event , and no liability will attach to the Promoter in such event.

— Tickets are non-returnable. Refunds will only be available if the Festival is cancelled or entirely rescheduled. The performers and advertised attractions are subject to change, and no refunds will be offered if any performances are cancelled.

– The Promoter will not issue duplicate tickets for lost or stolen tickets. Tickets are transferable for a wrist-band on arrival at the site, and there will be no automatic right of re-admission during the Festival should the wristband become lost or damaged.

– Camping is permitted on the Festival / Event site

– The Promoter reserves the right to refuse admission to the Event / Festival.

– Patrons will not be permitted entry to the Festival whilst in the possession of the following prohibited items: IE glass bottles,.

– Illegal substances are strictly prohibited at the Festival. Any person found in possession of such substances will be denied entry and / or removed from the Event / Festival, and Police will be called to attend.

–  The Promoters cannot accept liability for any damages, loss or injuries sustained at the Festival, including loss or damage to property, howsoever caused.

– Tickets are sold on the understanding that the event is subject to licence from the appropriate authorities.

PLEASE NOTE: Lost, stolen or destroyed wristbands will not be replaced or duplicated.

Please be aware that we may / may not produce a festival DVD and as such whilst onsite there is a very high chance that you will be recorded during the event and the video footage will be used in any way that we choose IE electronic, digital and printed etc